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Customers submit tickets via email or chat. AI analyzes and categorizes instantly.
Multi-agent system handles tickets with automatic escalation when needed.
Issues resolved with real-time chat. AI learns from every interaction.
Everything you need for intelligent customer support, nothing you don't.
Intelligent routing between helpdesk, sysadmin, and manager agents with automatic escalation based on complexity, keywords, and sentiment analysis for optimal resolution.
WebSocket-powered streaming AI responses with live updates, notifications, and seamless human escalation when needed.
Vector similarity search with conversation memory that learns from every interaction and provides contextual responses.
Track resolution times, sentiment trends, agent performance, and escalation patterns with detailed dashboards.
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